VIVISA Terms of Use

Chapter 1: General Provisions

Article 1 (Purpose)

These Terms and Conditions aim to define the fundamental matters regarding the use of electronic financial transaction services and related services (hereinafter referred to as "Services") provided by YESFUTURE Co., Ltd. (hereinafter referred to as the "Company"), including the rights, obligations, responsibilities, service usage conditions, and procedures between the Company and its members or among members.

Article 2 (Definitions)

The terms used in these Terms and Conditions are defined as follows:

  • Member: An individual who has agreed to these Terms and Conditions, received approval from the Company for membership, and utilizes the Services provided by the Company.
  • VIVISA: A virtual business place or service space established by the Company to provide Services through information and communication equipment such as computers, smartphones, tablets, including applications and web pages.
  • Personal Member: An individual who intends to use or is using the Services provided by the Company, having completed the membership registration process and received confirmation from the Company.
  • ID: A combination of letters and numbers selected by the Member and assigned by the Company for the purpose of identifying the Member and facilitating the use of Services.
  • Password: A combination of letters or numbers set by the Member to confirm their identity and protect their confidentiality.
  • Non-Member: An individual who uses or intends to use the Services provided by the Company without completing the membership registration process.

Article 3 (Effectiveness and Amendment of Terms and Conditions)

The Company shall post these Terms and Conditions, including the Company's name, business address, representative's name, business registration number, and contact information, on the initial screen or notify Members through other means.

The Company may amend these Terms and Conditions within the scope not violating relevant laws such as the Act on the Regulation of Terms and Conditions, the Framework Act on Telecommunications, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.

In the event of an amendment, the Company shall specify the effective date and reason for the amendment and notify Members by posting the current and amended Terms and Conditions from 7 days prior to the effective date until the day before the effective date. However, if the amendment significantly affects the rights and obligations of Members, the notice period shall be 30 days.

Members have the right to refuse the amended Terms and Conditions. If a Member does not express refusal within 15 days from the date of notice or continues to use the Services after the effective date, it is considered as consent to the amended Terms and Conditions.

Article 4 (Interpretation of Terms and Conditions)

Matters not specified in these Terms and Conditions shall be governed by relevant laws such as the Act on the Regulation of Terms and Conditions, the Framework Act on Telecommunications, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.

If there are separate terms of use for specific sites or Services, those terms shall take precedence.

In cases where a Member enters into a separate agreement with the Company for the use of Services, the individual agreement shall take precedence.

Article 5 (Formation of Service Agreement)

The Service Agreement between the Company and the user is formed when the user agrees to these Terms and Conditions and the Privacy Policy by clicking the "Agree" or "Confirm" button.

The Company may request real-name verification and identity authentication through specialized institutions depending on the type of Member, and the Member shall provide necessary information such as name, date of birth, and contact details.

The Service Agreement is established when the Company notifies the Member of the approval via application guidance or email after the Member completes the membership application.

When applying for the Service Agreement through external services like Facebook, the Agreement is formed when the user clicks the "Agree" or "Confirm" button, and the Company notifies the Member via web guidance or email.

Article 6 (Approval and Restriction of Service Application)

The Company shall, in principle, approve service applications in the order received, provided there are no operational or technical obstacles.

The Company may not approve applications in the following cases:

  • ① If the applicant fails to provide required information.
  • ② If the applicant is under 15 years of age.
  • ③ If approval is not possible due to the applicant's fault or violation of other regulations.

The Company may defer approval in the following cases until the reason for restriction is resolved:

  • ① If there is no available capacity in the Company's facilities.
  • ② If there are technical difficulties.
  • ③ If approval is difficult due to other reasons attributable to the Company.

Article 7 (Contents of Services)

The Company may provide the following Services:

  • ① Information services based on immigration and foreigner information.
  • ② Matching services related to recruitment and job seeking.
  • ③ Information services in cooperation with schools, companies, and other businesses.
  • ④ Other services developed, edited, restructured, or provided through partnership agreements by the Company.

The Company may add or change the contents of the Services as necessary, and shall notify Members of any additions or changes.

Article 8 (Member Information and Posts)

Member information is provided in the form of personal information submitted during membership registration or visa document preparation and resumes.

The Company shall allow Members to freely choose whether to register or not register talent information and whether to provide contact information on resumes.

If a Member wishes to register and provide visa-related information, it is considered that they have consented to visa document management or preparation, and the Company may provide viewing services to administrative offices, law firms, and government agencies.

The Company may allow site administrators to view visa-related documents, resumes, and posts for testing and monitoring purposes to provide stable services.

The Company may use information from resumes and posts registered and provided by Members as statistical data developed, edited, and restructured to provide more beneficial services for job-seeking activities.

Article 9 (Services through Partnerships)

The Company may provide partnership services in cooperation with government agencies, companies, schools, law firms, or other platform operators with which it has established partnership relationships. However, the Member's information exposed through partnership services is provided according to the Member's disclosure settings.

Any changes related to partnerships in this article will be notified through announcements before proceeding.

Article 10 (Service Fees)

Membership registration and service registration are free. However, separate services for using other services may be provided on a paid basis.

The Company shall post notices about fees on the site when providing paid services.

The Company may change the fees for paid services without prior notice depending on the type and period of the service. However, fees applied or contracted before the change shall not be applied retroactively.

Article 11 (Refund of Service Fees)

The Company shall refund usage fees in the following cases. However, refund conditions may vary depending on the fault of each party.

  1. If the use of paid services has not commenced.
  2. If service use is impossible due to network or system failures.
  3. If the service is cancelled due to the Member's circumstances after applying for paid services.

If the Company takes action of membership cancellation/service suspension/data deletion pursuant to Article 19 of these Terms and Conditions, the Company shall not refund usage fees to the Member, and may separately claim damages from the Member.

Members who wish to receive a refund must request a refund through the customer center.

If the Company determines that the refund requirements are met, it shall refund the remaining amount after deducting the fee corresponding to the period of service provided based on the original price of the product at the time of the paid service contract.

Article 12 (Service Hours)

The Company shall provide services 24 hours a day, 365 days a year, unless there are special circumstances. However, the Company may set separate usage hours for some of the services depending on the type or nature of the service, and in such cases, the Company shall notify Members in advance.

The Company may temporarily suspend services in cases such as system maintenance for data processing and updates, repair work to resolve failures, regular PM work, system replacement work, or line failures. In the case of planned work, the Company shall notify Members of the service suspension time and work content in the notice section. However, if there are unavoidable circumstances where the Company cannot provide prior notice, it may provide notice after the fact.

Article 13 (Suspension of Service)

The Company may suspend the provision of services in the following cases:

  • ① When the Company has notified Members in advance due to the Company's needs such as equipment maintenance.
  • ② When a telecommunications business operator suspends the provision of telecommunications services.
  • ③ When the provision of services is objectively impossible due to other force majeure circumstances.

In the above cases, the Company shall compensate for losses by extending the usage period or providing refunds to users of paid services with a fixed period.

Article 14 (Provision of Information and Advertisement)

The Company may provide various information to Members that is deemed necessary for service use or for the purpose of service improvement and service introduction to Members, through email or postal mail.

The Company may post information or advertisements related to the services provided on the service screen, homepage, email, etc. Members who receive emails with advertisements may refuse to receive them from the Company.

The Company shall not be liable for any losses and damages arising from Members participating in, communicating with, or transacting with advertisers' promotional activities posted on or through the service.

Members of this service are deemed to have consented to advertisement exposure during service use.

Article 15 (Responsibility for Content and Company's Right to Modify Information)

Content refers to personal information registered by Members and posts published on the site.

Members must write content and posts faithfully based on facts, and all responsibility arising from inaccurate or false content shall lie with the Member. The Company does not guarantee the accuracy and truthfulness of posts written by Members and shall not bear any responsibility for posts.

In principle, all content management and writing shall be done by the Member themselves, but even if managed by proxy or delegation, the responsibility for the content lies with the Member, and Members must periodically check their own data and strive to maintain accurate management at all times.

The Company may modify content registered by Members at any time if there are typos, omissions, or content that goes against social norms.

If a deletion request is received from a third party (or another legal entity) due to false facts or defamation caused by content registered by a Member, the Company may delete the content without prior notice to the Member and may notify the Member by email or other means after deletion.

Article 16 (Use and Handling of Content)

Information selected or entered by Members may be composed and used as statistical data for visa acquisition and may be distributed to the media or provided to affiliates. However, it must not be in a form that can identify individuals.

The Company may provide Members with information about whether Members who entered information through the "App" system have viewed it, and various statistical data provided by affiliates (government, schools, companies, etc.).

Posts published by Members on the site (including comments, photos, and various files on posts, hereinafter "content") may be used by the Company for service promotion purposes.

The copyright of "content" belongs to the author of the relevant "content." However, by posting "content" through the service, Members are deemed to have granted the Company an exclusive, royalty-free license (including the right to create derivative works) to use, copy, reproduce, process, adapt, modify, publish, transmit, post, or distribute such content. "Content" may be exposed in search results, services, and related promotions, and may be partially modified, reproduced, and edited for posting within the scope necessary for such exposure. In this case, the Company shall comply with copyright law regulations, and Members may request deletion or non-disclosure of the relevant "content" at any time.

Article 17 (Obligations of the Company)

The Company must make its best efforts to provide services continuously and stably in accordance with these Terms and Conditions.

If a Member's complaint regarding the service is received, the Company must process it immediately, and if immediate processing is difficult, it must notify the Member of the reason and processing schedule through the service screen or other means.

The Company shall retain payment information related to paid payments for at least one year. However, members without membership qualifications are exceptions.

The Company shall not be liable for damages in the event of service interruption due to unforeseen events such as natural disasters or system failures. However, it has an obligation to make its best efforts to recover data and provide normal service support.

If Members' data is provided to or viewed by third parties for purposes other than this service, the Company must obtain the Member's consent.

Article 18 (Obligations of Members)

Members must comply with relevant laws and regulations, the provisions of these Terms and Conditions, and other matters notified by the Company, and must not engage in any acts that interfere with the Company's business.

When a Member applies for paid services, a creditor-debtor relationship arises between the Member and the Company at the time of registration or application, and the Member must pay the fees within the designated period.

If a Member uses a credit card as a payment method, the Member must manage the prevention of information loss such as passwords themselves. However, the responsibility for information loss due to defects in the "site" does not fall under the Member's obligations.

Members may not use information obtained through the service by copying, reproducing, translating, publishing, broadcasting, or other means without the Company's prior consent, or provide it to others.

Members must not use this service for purposes other than legitimate employment and career management, and must not engage in the following acts during use:

  • ① Unauthorized use of another member's ID
  • ② Acts aimed at criminal activities or related to criminal activities
  • ③ Acts that damage or insult the reputation of others
  • ④ Acts that infringe upon the rights of others, such as intellectual property rights
  • ⑤ Hacking or distributing viruses
  • ⑥ Continuously transmitting certain content such as advertising information against the will of others
  • ⑦ Acts that interfere with or are likely to interfere with the stable operation of the service
  • ⑧ Commercial activities using site information and services
  • ⑨ Other acts that harm public morals, social order, or violate relevant laws

Article 19 (Membership Cancellation/Service Suspension/Data Deletion)

Members may request termination of the service agreement at any time through the customer center or membership withdrawal menu to withdraw from membership or cancel resume registration, and the Company shall process this in accordance with relevant laws.

The Company may take action of membership cancellation, service suspension, or resume deletion without prior consent in the following cases:

  • ① When a Member fails to faithfully fulfill their obligations
  • ② When prescribed paid service fees are not paid
  • ③ When information is used in areas not appropriate for this service's purpose, causing social controversy
  • ④ When the content of information registered by a Member differs from facts or has been manipulated
  • ⑤ When the reputation of the Company or a third party has been damaged in connection with this service
  • ⑥ When other circumstances equivalent to the above occur
  • ⑦ When a Member's information is found to be falsely stated or using another person's identity
  • ⑧ When the information is confirmed to be that of a child under 15 years of age

If the Company fails to provide normal service due to the Company's responsibility while a Member is using paid services, the Member may request termination of this service, and the Company shall deduct the usage fee calculated at a daily rate up to the date of termination for paid services with a fixed period, and refund the remainder; for paid services with a fixed number of uses, the Company shall deduct the usage fee calculated at a per-use rate for already used portions, and refund the remainder.

The Company shall follow the personal information retention and use period regulations when membership is cancelled.

The Company may not provide customer center phone guidance services to Members who interfere with service operations or cause mental shock to customer service workers through methods such as sexual harassment, profanity, threats, false claims, unreasonable demands, verbal abuse, intimidation, inducing fear or anxiety, spreading false information, or other coercion, abuse of authority, or intentional misuse of the service. Such Members may use the helpdesk mail or 1:1 inquiry process, and may file an objection to the phone guidance restriction through that process.

Article 20 (Damages)

If the Company causes damage to Members through acts that violate the provisions of these Terms and Conditions, or if damage occurs to users due to reasons attributable to the Company in connection with all services provided by the Company, the Company shall compensate for such damage.

If information provided by the Company due to reasons attributable to the Company differs from facts and the Member suffers damage, the Company shall compensate for such damage.

If a Member causes damage to the Company and third parties through acts that violate the provisions of these Terms and Conditions, or if the Company and third parties suffer damage due to reasons attributable to the Member, the Member shall compensate for such damage.

If damage occurs to a Member due to reasons attributable to other members (including individual members, corporate members, law firms, and administrative offices), the Company shall not be liable for compensation.

Article 21 (Prohibition of Assignment)

A Member's right to receive services cannot be assigned, leased, or gifted to third parties.

Article 22 (Adjustment of Usage Fee Errors)

If there is an error related to usage fees, the Company shall take the following measures upon the Member's request or the Company's prior notice:

  • ① For overpaid fees, the amount shall be returned. However, if the Member consents, the corresponding amount may be deducted from the fee to be charged the following month.
  • ② If a Member who is to receive a refund has unpaid fees, the unpaid fees shall be deducted first from the amount to be returned.
  • ③ The Company shall bill undercharged amounts in the following month combined with other charges.

Article 23 (Protection of Members' Personal Information)

The Company must strive to protect Members' personal information. The protection of Members' personal information shall comply with the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, and the "Privacy Policy" shall be posted on the "site."